Terms &Conditions.
These Terms & Conditions ("Terms") govern your use of the BotMart platform and services ("Service") operated in Nigeria. By registering, accessing, or using BotMart, you confirm that you have read, understood, and agree to be bound by these Terms.
You must be at least 18 years old and have the legal authority to enter into this agreement on behalf of your business.
BotMart provides a WhatsApp Business automation platform that allows businesses to set up automated replies, manage contacts, broadcast messages, list products, and use AI-powered responses via the WhatsApp Business API.
You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Notify us immediately of any unauthorised use.
You agree to provide accurate, current, and complete information during registration. BotMart reserves the right to suspend or terminate accounts with inaccurate information.
BotMart offers Starter, Growth, and Pro subscription plans with varying features and pricing as displayed on the pricing page.
Subscriptions are billed in Nigerian Naira (NGN) via Paystack. You authorise us to charge your payment method at the time of purchase.
Subscriptions do not auto-renew. You must manually renew before expiry to avoid interruption.
A 7-day grace period applies after expiry. Your bot will be paused but data preserved. After that, the account may be deactivated.
All payments are non-refundable unless required by Nigerian consumer protection law. Technical issues must be reported within 7 days.
We reserve the right to change subscription prices with 30 days' notice to registered clients.
You agree NOT to use BotMart for any of the following:
BotMart operates via the official WhatsApp Business API by Meta. By using BotMart, you agree to comply with:
The BotMart platform — including its design, code, features, and branding — is protected under applicable Nigerian and international intellectual property laws.
You retain ownership of all content you create on the platform. By using BotMart you grant us a limited licence to process and store this content solely to provide the Service.
BotMart is provided "as is" without warranties of any kind. To the maximum extent permitted by Nigerian law, BotMart shall not be liable for:
- By you: Delete your account at any time from profile settings. All data is permanently deleted within 30 days. No refund for unused subscription time.
- By us: We may suspend or terminate immediately for Terms violations, fraud, or legal requirements. Notice will be given where reasonably possible.
Upon termination, your right to use the Service ceases immediately and your bot will stop responding.
These Terms are governed by the laws of the Federal Republic of Nigeria. Disputes shall first be addressed through direct communication with our support team.
If unresolved, disputes shall be submitted to the jurisdiction of the courts of Nigeria.
We may update these Terms from time to time. Clients will be notified by email at least 14 days before significant changes take effect. Continued use constitutes acceptance.
For questions about these Terms: